Customer Reviews & Stories

These guys were helpful and worked with me very well. They were able to get me in to service my trailer quickly and even backed my trailer into a spot. They also have reasonable pricing. Thanks for your help guys!

— Yelp User Review

Jeff and his crew is the best! If they find a problem, they're going to let you know it. So that it can be address and repaired. I won't go anywhere else if I need some repair work done, This is the place to go to, if you need work done on your Rv or camper. I lived in Vancouver, Wa and I will drive my camper over to Portland to this business. They're honest and always there for me.

— Facebook User Review

I was having problems with my Norcold refrigerator while I was on the road. I called ahead and they offered to take a look.

The staff ( Bruce,Jeff and Rick) were knowledgeable and friendly. They diagnosed/fixed the problem quickly and had me back on the road.

— Google User Review

Only used their services recently on our A-liner camping trailer. They manufactured a new part, resealed all windows, packed the wheel bearings. Have not had a chance to test the viability of the new seals, but they look brand new( of course). They worked quickly, were reasonably priced, knowlegable and friendly. R.V.s are a pain, but these folks make it bearable!! Very responsive to questions and concerns and updated us at every turn! They will be our go-to for repairs, which I hope to avoid, but that's not my luck!!! Definitely recommend them!

— Yelp User Review

Great place! Jeff is a good guy

— Facebook User Review

Great first experience with J&S for some repair work on our Minnie Winnie. They were quick to schedule us, very communicative as they identified issues, and completed the repairs on time. We will definitely be repeat customers.

— Google User Review

Very good repair shop.

We had couple of problems with our rental trailer.

It was easy to schedule an quick appointment and they took care about the problems right away. Bruce and Rick are very friendly and have decent repair skills. Things got fixed and we could continue with our roadtrip.

If you have issues with your RV / Trailer in the Portland area that place is worth checking out.

— Google User Review

Our RV fridge circuit board fried and they were close to closing. We had just gone shopping and filled both fridge and freezer. They didn't carry the correct board for our model. Bruce helped us locate a board and made it possible for us to pick it up in will call so we could fix it next morning! Bruce was so helpful and kind! Without him we would have lost all our groceries! Thank you Bruce and J & S! We are so grateful!

— Google User Review

Very nice family that run this business. We drove from Hood River for some minor service . Couldn’t have been a better experience. Fair prices and a little tough to find but worth it. Fixed it in a few days.

— Google User Review

Great, prompt service. We needed a fast wiring job on our trailer. They got on it right away and finished in less than half a day the same day of our request; rare these days! We also rented a 24 foot Class C motorhome for a long trip. The unit was flawless with 15 mpg to boot! A great Christian based family business, support them.

— Google User Review

The staff here was sooooo friendly and kind. We rented the Four Winds RV for a week and it was really a blast. The RV was in great condition and had enough room for the five people in my family. It was super easy to make lunch on road and not have to stop driving. The prices were really reasonable and affordable. We are glad to have rented through J&S RV!

— Google User Review

On the first day of a 4-day, dry camp outing, we discovered two dead batteries. We called J&S. Jeff and the crew diagnosed the problem, verified there were no other issues, and provided a solution within an hour of our arrival. Superb, friendly, cost-effective services.

— Google User Review

I was on my way from California to a camping trip with relatives near Portland, when my roof vent fan malfunctioned! - This is essential equipment for me to fight the heat.

The skilled professionals at J&S took me right in, repaired the fan, and sent me on my way in about an hour, and only charged me for a half hour of shop time!

Thanks, folks! - You made my trip. --- I'm going to have to consider moving to Portland! 8^)

— Yelp User Review

Been going to J&S since our family’s first travel trailer, a 2010 Rpod. Now on our fifth RV, I don’t trust any place more than J&S to keep our family safe. Service and pricing way better than the “big guys”. Local small businesses is the way to go!

We also rented a Class C RV here. Such an easy and streamlined experience. Enjoyed it so much, we bought one!

Keep up the great work Jeff & Sandy...and the crew!

— Google User Review

The equipment we rented was clean and functional. Reasonable price, as well.

— Google User Review

Good Prices and service. Pop-up camper was clean and all we expected. Thanks Guys!

— Google User Review

We just had our motorhome repaired by J & S and we are very satisfied with the job they did. The price was right and Jeff and Bruce were very nice. Hopefully we won't need any repairs soon but if we do we will be back.

— Facebook User Review

I have a 2015 Newmar 43' diesel pusher. My coach wide power door locks 14 total stopped working and there was a smell of burnt wiring. I thought it might be the inverter. With a planned trip in a week I had to find a shop with short notice. All other shops were weeks out before they could look at my coach. I had used J&S RV in the past with another diesel pusher and liked their service, but they are in the SE and I live in the outer NW. Called Jeff and he said bring it in. They quickly found the problem as the power door locks burnt themselves out and it was not the inverter. They were able to gain access to all locked doors (as I was locked out) and set them up as manual to save my summer trips. After my trips, brought the coach back and the parts were waiting (Jeff had to work with the Newmar Corp.) all 14 locks and control module were replaced. I highly recommend Jeff and his team for fast reliable service.

— Google User Review

Great company to work with! I will definitely be working with them again.

— Google User Review

Recently used J&S for the first time and I was very satisfied with my experience. Their bid was competitive, the workmanship was excellent and the time needed for repair was acceptable. I work for a construction company and our trailer looks a little more rough than most, but they treated my little job trailer like a champ. I'll definitely be back when I need more expert repair.

— Yelp User Review

We rented from here a tent trailer and I was very happy with the service and the trailer I just recommended this place to a friend on Facebook who was looking to rent on I give them 2 thumbs up all the way

— Google User Review

J&S is a wonderful place to do business! They are hard working and family owned which is what brought me to them in the first place.

Support your local small business!!

Sandy, in the office, is just so sweet! I look forward to taking to her when I go in. Jeff is very knowledgeable and does outstanding work! I have rented from them many times as well as have referred many people to have service done. We are all happy not a single complaint. Not only have the rvs been clean, I have never had a problem with any of them. My family won't go anywhere else.

See ya next time J&S!

— Facebook User Review

We hit a tree on the slide out driver's side and damaged the popper that protects that slide. We were in Central point OR at that point; took to a great rv service place but they didn't have the parts we needed so I called ahead to portland Or and J&S fit us in the following Monday. Very thorough, most effective, and very customer oriented.

— Yelp User Review

Had them do some updating type work on an 11 year old motorhome. Re-sealed all exterior seams (including roof), removed peeling decals and then painted the design back on. Serviced all appliances and did some additional interior work. Everything was done professionally and to our complete satisfaction. Would highly recommend them for any RV repairs.

— Yelp User Review

I can not recommend them enough for RV rentals. From reservation to completion they gave us the utmost care attention and service during our trip all the way down to TV remote issues. You're in good hands with these guys. Thank you Bruce and Team

— Yelp User Review

Jeff and company are “vacation savers”

My motor home refrigerator won’t work 2 days before leaving on vacation, Jeff went above and beyond to get it running so we could leave on time,then took it back for some maintenance repairs and again they did a awesome job at a very reasonable price

I highly recommend J & S RV Service !!!!

— Google User Review

We have rented from J & S RV on several occasions in the past and wanted to do rent a pop up trailer again. We coordinated everything in April and they worked with us to ensure everything was ready - even with some last minute changes. They are helpful, polite, and honest. They are straight with you on each detail and work hard to make sure you have a good experience. In fact, when we got to the campground I forgot how the hitch release from the trailer worked when disconnecting it from the vehicle. (I know, sounds silly but I am not a rocket scientist!) Anyway, we called and they helped us figure out the problem and we were able to 'release' the trailer. Wonderful folks and we plan to rent again next year!

— Yelp User Review

They deliver, period. They supply rentals exactly as listed. They expect you to return the same way. What's the problem. I was returning my rental when a ingratiated renter delivered a noticeable unclean exterior vehicle. He complains and expects a full return. Come on people, the contract says to return in the same condition.. I support J & S. I hope other customers do also.

— Google User Review

I needed a Torklift Superhitch Magnum and frame mount tie downs for a 2018 F350. Torklift was no help at all (said they had no idea what would fit because they hadn't done any 2018 models yet). Talked to Jeff and he had the correct parts ordered and installed in 2 days at a very good price. Professional and friendly, and outstanding work at a reasonable price. Found my new go-to shop for any RV work I need done.

— Google User Review

Dropped My RV off at J and S to have A jack looked at. When they did not find a problem with it they didn't charge me an arm and A leg. Bruce was my go to guy and answered all my questions. I will continue to use J and S. Thanks Guys

— Yelp User Review

Very good prices and very informative

— Google User Review

We needed a driver side mirror put on, old holes were stripped- they had new mirror put on around old base in a couple of hours!! Looks great and staff was great to work with. I will definetly come back for any other issues that come up with our RV!

— Yelp User Review

We took our Lance camper here to have an oven installed and it turned out perfectly! I wanted the convection microwave removed and an oven installed instead and when doing that they made it look like it came that way from the factory. The trim work that was done matched very nicely.

We also wanted the decals replaced because they were peeling from being outside. Lance didn’t make them anymore, but they were able to have some made for our camper that look great! Very pleased!

— Facebook User Review

We had problems with the roof, leakage in the sleeping area. Through the owner the the RV we were sent to RV. No exact time appointment was made, was not necessary. When we arrived we were immediately helped, after an hour we were on our way again Top! Very nice people.

— Google User Review

Jeff was very helpful when we went in to have the converter on our trailer replaced. He explained the pricing clearly, the trailer was ready as promised and the new converter worked well. I have recommended him to other RV owners.

— Google User Review

We have been very pleased with Jeff and his crew at J&S. They are very friendly and patient with our questions and stand behind their work. Believe me we have had extensive work done at J&S! We would recommend them to anyone who needs work done on their RV.

— Google User Review

First rate service. The gentleman helping me spent almost 2 hours on the phone, once the issue with my RV AC was identified, between the manufacturer and the extended warranty company making sure I got a replacement AC ordered. Installation day they took good care of the RV and made sure I was comfortable for the wait. I highly recommend them and will for sure use them again should the need arise!

— Yelp User Review

5 stars

A truck blew a tire in front of us. The right front tire of our Class A RV ran over it throwing it up under the bodywork, tearing out the wiring for the steps' motor. My field-expedient reattaching of the wiring didn't correct the problem so we took it to Jeff.

We were picking up my 79 year old father at the airport the next day for a trip, and he REALLY needed those stairs to get in and out of the RV.

Jeff, Bruce and the crew at J&S were great! We showed up and they got to work. Long story short: they squeezed us in, re-worked the wiring, replaced the dead switch and had us on the road in about 4 hours. They're nice people, they know their stuff, they have reasonable pricing, so I'm a believer. Well done J&S.

— Facebook User Review

J&S RV Services Inc, is rock solid! Our saga began with a older model pop up tent in North Dakota, just purchased July 2018, hauled it to RAPID CITY South Dakota, spent 2 awesome nights in our new pop up, super excited, we found it road and camp worthy, taking down the pop up was smooth until ¾ of the way down the top fell, blowing the canvas out the sides, not knowing what was going on it would not raise back up, fortunate for us some of the folks at the RV park we were in helped us lift one side at a time got the canvas tucked in and secured.

Now we are frantic because everything we have is locked in this Rubik cube pop up, we went to camper world in Rapid City, they turned us away flat out! Called some folks in Montana, Wyoming, Utah, and Idaho, no one seemed to know what the part was, and I had no Idea what it was, heck only owned the camper for 3 days!

CALLED J&S RV after several others in the Portland area who couldn't help, Bruce, " great guy" told me to come by and they would take a look, showed up 3 hours later they came out told me what it was and where to get the part and how long it would take to replace it. Next day called Jeff! Stealer Man, no BS guy! Said he could get me in the next day after the part was to arrive, we showed up 20 minutes early before the scheduled time and he put his Wizard of a mechanic Rick on the Job, all said took exactly the amount of time said, and no surprise cost, and they showed me how the old part wore out, Got invited to hang out in there waiting area, and we had our Sheppard style dog with us, they said dog friendly and it was hot out! Pushing the 90's for Portland area, got to speak with Jeff, Sandra and Bruce what amazing folks, and there mechanic Rick.....Hands down took no slack time jumped right into the job and finished it! Mr Wizard!

If I ever hear of some one needing RV Service and there near J&S. RV SERVICES, I am going to tell them you will be treated right and I highly recommend them, I would drive way out of my way to get work done here again! Thank you folks for getting us back to using our camper and accessing our belongings! Your guys are the best!!!

— Yelp User Review

This was my first trip to J&S RV Service. I was very happy with the work they did. It was completed on time and at a reasonable price. The employees were very friendly. I will continue to use J&S RV Services in the future

— Google User Review

Jeff and Bruce are wonderful people to work with. Their knowledge in the world of RVs is widespread, and they are very congenial in sharing this. I would recommend J&S for your next servicing, or even stopping by to say hello.

— Yelp User Review

Excellent

— Google User Review

Jeff and his team were great! They are friendly, reasonable and do a great job with reparis! They were able to accommodate the time frame I needed to get my motorhome fixed so we could make it on a family camping trip. I appreciate them taking good care of getting everything fixed for us. I will be a returning customer, and I would recommended them to anyone that needs RV repairs.

— Yelp User Review

My husband couldn't find anyone willing to help him with our trailer and found J & S while on his search. Not only were they able to accommodate us within our needed time frame, their customer service was awesome! Jeff and Bruce were friendly, knowledgeable and their prices were very reasonable. And Sandy made him breakfast! If we weren't moving so far away, this would be who we'd pick to take care of all our travel trailer's needs. Thanks J & S.

— Yelp User Review

We rented a C class RV for a week. J&S RV answered all my questions, was easy to work with, and offered a reasonable price on the RV rental for our amazing OR vacation. Thank you J&S RV!

— Yelp User Review

We are on a cross-country trip from Pennsylvania to Portland and Seattle. Somewhere along the way we developed a LP leak. I called J&S RV SVC and thankfully they were able to fit us in as we came into Portland. They quickly diagnosed the problem, fixed the issue and had us back on our way in a little over an hour. Quick, friendly, and reasonably priced service.

— Yelp User Review

Honest owners and are willing to help when you come in.

— Yelp User Review

Needed to get a trailer repaired for our construction company and they got us in right away and did a great job! Very appreciative!

— Yelp User Review

I am a former regular customer of J & S RV Services and recently discovered that they continue to give their usual excellent and courteous service even though I have we have been in Alaska for five years and have subsequently sold our Class A RV. Their work was always most reliable and timely. R & S goes 'above and beyond'. It's the extras that count.

— Yelp User Review

This place is the best place to bring your RV for repair. They are honest, reasonable and fair. They listen to your concerns and really seem to care about what they do. I have never had to bring my RV back to fix the problem again, once they fix it .. it's done. Seems like they treat you like family. I would recommend them highly.

— Yelp User Review

I needed a Torklift Superhitch Magnum and frame mount tie downs for a 2018 F350. Torklift was no help at all (said they had no idea what would fit because they hadn't done any 2018 models yet). Talked to Jeff and he had the correct parts ordered and installed in 2 days at a very good price. Professional and friendly, and outstanding work at a reasonable price. Found my new go-to shop for any RV work I need done.

— Yelp User Review

Jeff and his crew is the best! If they find a problem, they're going to let you know it. So that it can be address and repaired. I won't go anywhere else if I need some repair work done, This is the place to go to, if you need work done on your Rv or camper. I lived in Vancouver, Wa and I will drive my camper over to Portland to this business. They're honest and always there for me.

— Yelp User Review

We rented a pop up trailer from J&S and they were great to work with. They loaned us the wiring adapter that we needed which was great. They quoted me a price for the week when I first contacted them but we only needed it for 4 days. In the end we ended up using for the week and they charged us an extra $50 from what the original quote was but were nice enough to credit back and stick with the original price. I'd rent from them again.

— Yelp User Review

Have an appointment Wednesday, so far very happy as they are super friendly.

— Google Review

Jeff and has staff were great a usual. Solved a tough fresh water leak problem after Camping World gave up on even trying to fix it.

— Google User Review

Extremely capable, communicated well, super friendly. Couldn't ask for more.

— Google User Review

I was pleased to find J & S after searching for quite some time for a good shop to do a number of repairs on my vintage Airstream. That can be a tricky business as a lot of shops are not able or willing to work on these trailers. The folks at J & S did superb work on the repairs I came for, and they also suggested some very sensible additional work to help preserve this rolling antique. I could not be more satisfied with their work and professionalism. I will not hesitate to make the 5-hour long trip from my hometown to Portland again to have J & S do more work as needed in the future.

— Google User Review

I called in and was told to just come in and they will help me un winterize right away. The price was less than the average for such a short notice service appointment and so I went right over. They got us set up with a really friendly mechanic who was also very professional and he was also very patient with all of our questions and concerns! During the process there was an incident and he just kept us calm and said we are going to get this all set and the worst case scenario is not an option; I was so relieved when he got it sorted and just wished us the greatest adventure we could have and also gave us some tips for our journey! He also gave us a really good tip for our water tank and going into desert terrain; so we asked if they even had any filters and the owner searched all around and found one and said that we can have it %33 off so he can get it off the shelf and we don’t have to pay full price somewhere else! He even took the time himself and put it together for us so we would only have to hook it up to our rig right away! It was a great service experience and they took good care of us as well as just being really friendly and professional RV mechanics!!! Would go back any time were in Portland and full recommendations from us (Minnesota, Canada and Germany!)

— Google User Review

Thank you Jeff and staff for a positive experience with my RV. This was my first time there.

I have a 2017 26ft Class C that needed sewer pipe repair and rerouting. He had it done same day and was less than the estimate. What a great surprise. Great place and much nicer doing business with a family owned business than the BIG company. I’ve found myself a new place to go now for RV repairs. Thank you so much. Elaine Nelson

— Google User Review